General Terms & Conditions

TERMS

Here are the general Christos Place policies.
Since these may vary depending on room type, please also check the room description.

Check-in
16:00 hours or later

Check-out
Latest 11:00 hours

CHILDREN AND EXTRA BEDS

– One child under 1 year of age is offered a bed. No extra charge.

– Children over 1 year of age or adults are charged per day per person when using existing beds.

– Maximum number of extra beds in a room is 1.

– A baby cot is available upon request.

– Pets are not allowed.

– Wi-Fi is available in the entire hotel and is free of charge.

– The accommodation does not include meals.

– Private parking is for free within the accommodation area.

– Individually controlled A/C and heating is not charged.

DEPOSIT – PAYMENT

– During communication with us, you will be asked for a deposit of 30% of the total amount, so that your booking is valid.

– All payments (full payment, deposit) can be made by Bank Deposit or by Credit Card.

– All reservations are on “hold” until we receive your deposit for this booking.

– NO reservation is considered “confirmed” unless we have received a deposit or full payment of the booking.

BALANCE OF PAYMENT

– You will be asked to pay the remaining amount of the booking (full amount minus deposit) on the day of your arrival.

– Payment can be made by cash or credit card. Accepted credit cards are:
Visa, Mastercard.

CREDIT CARD

If you wish to pay the deposit via Credit Card, please inform us via our Contact Form on our website or send us an email directly to info@christosplace.gr

CANCELLATION / MODIFICATION REQUEST / NO SHOW

– Due to the fact that the hotel has very few rooms, and our policy is strictly, first book – first serve.

– In case of Cancellation of up to 61 days prior to your arrival, you will be refunded your deposit in full.

– In case of Cancellation from 60-11 days prior to your arrival, you will NOT be refunded your deposit.

– In case of No Show or Cancellation 10 days prior to your arrival, you will be charged 100% of your total booking amount.

– You will have full refund of your deposit or the total booking amount, if you are able to find another guest who will honour the contract under the same conditions.

– If you terminate your stay prematurely, or you arrive late, you are liable for the full rental amount.

How to cancel

You can reply to the email in the confirmation email sent to you upon your booking.

You may also contact us directly.

PAYMENT AND SECURITY

If you decide to pay via Credit Card, then we will request that you forward us your Credit Card details via a secure web page (Name, Surname, Card Number, Expiry date, CVV number).

– Your personal information and credit card are used through the secure connection Secure Socket Layer (SSL). The model uses a protocol SSL encryption to ensure that your data is protected and not viewed or used by others. All credit card details are handled by a secure payment system that has a digital security certificate.

– Christos Place does not retain any credit card details, which are used in accordance with Greek law and only for the purpose of completing the transaction.

– When you decide to proceed with a booking, then your personal data is sent to the hotel and are used according to the Greek legislation only to ensure proper delivery of services of booking. Your personal information can not be published or shared with third parties without your written consent.

OTHER CHARGES / TAXES

– Prices include taxes, there are no other charges.

– Christos Place are first class accommodation in accordance with the decision of the Greek National Tourism Organization 6855, Signal No.: XXXXXXXX

GENERAL QUESTIONS

Q: Are taxes included in the room rates?
A: Yes, the price information provided is final and includes all taxes.

Q: Do I have to pay for the room in advance?
A: A deposit amount is required to secure your reservation.

Q: What credit card types are accepted?
A: Visa, MasterCard

Q: I do not have a credit card. Can I book a room?
A: If you do not want to use our secure payment system Secure Payment, you can pay by bank transfer. You can contact us directly for more information on this subject.

Q: Can I book a room via email or phone?
A: Yes, please visit our contact page.

Q: I made a reservation but did not receive confirmation. What should I do?
A: Please contact us immediately.

Q: How do I cancel or change my reservation?
A: Please contact us about this issue.

Q: How do I know if my reservation is canceled?
A: You will receive an email stating that your booking has been canceled.